1 Introduction
swc3 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and uses the platform. This Privacy Policy outlines the types of data we collect, the reasons we collect it, how it is stored and protected, and the rights available to you as a user of swc3 in the Philippines.
This policy applies to all information collected through the swc3 website at swc3.vu, the swc3 mobile app for Android and iOS, and any other interaction you have with swc3 as part of your account use — including deposits, gameplay, withdrawals, and customer support communications.
2 Data We Collect
swc3 collects personal data in two main ways: information you provide directly when registering and using your account, and data collected automatically when you interact with the platform.
Information you provide directly includes:
- Full name, date of birth, and nationality.
- Contact details including email address and mobile number.
- Home address in the Philippines.
- Government-issued identification documents submitted for KYC (Know Your Customer) verification.
- Payment account details for deposits and withdrawals in PHP — such as bank account or e-wallet account information.
- Communications you send to swc3 support.
Data collected automatically when you use the platform includes:
- IP address and approximate location.
- Device type, operating system, and browser version.
- Session activity including pages visited, games played, bets placed, and time spent on the platform.
- Login timestamps and account activity logs.
- Cookie data and session identifiers (see Section 5 for more on cookies).
| Data Type | Purpose | Required? |
|---|---|---|
| Name & Date of Birth | Account creation and age verification (21+) | Yes |
| Government ID | KYC identity verification | Yes, for full access |
| Contact Details | Account communication and OTP delivery | Yes |
| Payment Information | Processing PHP deposits and withdrawals | Yes, for transactions |
| Device & Session Data | Security, fraud prevention, platform performance | Automatic |
| Activity Logs | Account history, responsible gaming monitoring | Automatic |
3 How We Use Your Data
swc3 uses the personal data collected for the following purposes:
- Account management: To create, maintain, and secure your swc3 account.
- Identity verification: To confirm that you meet swc3's eligibility requirements, including being at least 21 years old and based in the Philippines.
- Transaction processing: To process deposits and withdrawals in Philippine Peso through your verified payment account.
- Platform security and fraud prevention: To monitor for suspicious activity, prevent unauthorised account access, and protect the integrity of the platform.
- Customer support: To respond to your queries and resolve any issues with your account.
- Promotions and communications: To send you relevant information about promotions, bonuses, or platform updates — where you have opted in to receive such communications.
- Responsible gaming: To monitor gaming activity and support self-management tools such as deposit limits and self-exclusion.
- Platform improvement: To analyse usage patterns and improve the performance and user experience of swc3.
swc3 will not use your personal data for any purpose other than those listed above without first obtaining your consent or unless required to do so by applicable law.
4 Data Sharing & Third Parties
swc3 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared with third parties only in the following limited circumstances:
- Payment processors: Philippine payment service providers involved in processing your PHP deposits and withdrawals receive only the information necessary to complete the transaction.
- Identity verification services: KYC verification may involve third-party identity verification providers who process your submitted documents under strict confidentiality obligations.
- Technology service providers: Companies that support the operation of the swc3 platform — such as hosting, analytics, and security providers — may process certain data as part of their service, subject to data processing agreements.
- Legal and regulatory requirements: swc3 may disclose data if required to do so by applicable law, regulation, or a valid legal process.
5 Cookies & Tracking Technologies
swc3 uses cookies — small data files stored on your device — to support the operation of the platform. Cookies help keep you logged in during your session, remember your language and display preferences, and allow swc3 to understand how the platform is being used so we can make improvements.
The types of cookies used by swc3 include:
- Essential cookies: Required for the platform to function. These cannot be disabled without affecting your ability to use swc3.
- Functional cookies: Remember your preferences and settings across sessions.
- Analytics cookies: Help swc3 understand which features are used most frequently and where performance improvements are needed. Data collected by analytics cookies is aggregated and not linked to individual accounts.
You can manage or disable non-essential cookies through your browser's settings. Note that disabling certain cookies may affect the performance of the swc3 platform or require you to log in more frequently.
6 Data Security
Protecting your personal and financial data is a priority at swc3. The following security measures are in place across the platform:
- SSL encryption: All data transmitted between your device and swc3 is encrypted using SSL (Secure Socket Layer) technology, whether you're using the website or the mobile app.
- Access controls: Access to player data is restricted to authorised swc3 personnel who require it to perform their role. All staff with access to personal data are bound by confidentiality obligations.
- OTP verification: Sensitive account actions — including login from new devices and certain account changes — may require OTP (one-time password) verification via your registered mobile number.
- Secure payment handling: Payment details submitted for PHP transactions are processed through secure payment channels. swc3 does not store full payment credentials in plain text.
While swc3 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your swc3 account credentials secure and for reporting any suspected unauthorised access to our support team promptly.
7 Data Retention
swc3 retains your personal data for as long as your account is active and for a period thereafter as required for legal, regulatory, and operational purposes. This includes maintaining records of transactions in PHP, account activity, and identity verification documents.
If you request the closure of your swc3 account, your personal data will be retained for a period as required to fulfil any ongoing legal or compliance obligations. After that period, your data will be securely deleted or anonymised.
Where data is retained solely for analytics or platform improvement purposes, it will be anonymised so that it can no longer be linked to an individual account.
8 Your Rights
As a player in the Philippines, you have the following rights in relation to your personal data held by swc3:
- Right of access: You can request a copy of the personal data swc3 holds about you.
- Right of correction: You can request that inaccurate or incomplete personal data be corrected.
- Right of erasure: You can request that swc3 delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purposes for which it was collected and there is no ongoing legal obligation to retain it.
- Right to restrict processing: You can request that swc3 limit the ways in which your data is processed in certain situations.
- Right to withdraw consent: Where swc3 processes your data based on your consent — such as for marketing communications — you may withdraw that consent at any time.
To exercise any of these rights, contact swc3 support at [email protected]. We will respond to all requests within a reasonable time and at no charge to you.
9 Changes to This Privacy Policy
swc3 may update this Privacy Policy from time to time to reflect changes in how we handle data or to comply with applicable requirements. When material changes are made, we will notify registered players via the email address on their account or through an in-platform notification. The revised policy will be published on this page with an updated review date.
We recommend reviewing this page periodically. Continued use of swc3 after any update constitutes acceptance of the revised Privacy Policy.